Customer Care | +44 1293850555

info@medview-airline.com

Med-view Airline FAQ's


How to reserve a seat with Medview Airline ?

You can reserve a flight online on our website www.medview-airline.com or call our dedicated sales team on 01293850555


How I am going to get my ticket confirmation ?

Once you have made your reservation with Med-view Airline, you will get an flight details via email so you can check if all the details are correct.


Can I change my Med-view Airline flight after reservation ?

You can certainly change your flight however any fare/tax difference may apply. Changes are sometimes restricted if booked a promo fare.


Can I cancel my Med-view Airline booking ?

Cancellation are sometimes permitted depending on the season of travel and class of booking. A cancellation fee will be deducted. Some tickets are non-refundable if you want to cancel despite the period of travel or the class of service.


Can I request for another copy of my e-ticket ?

We recommend to send e-tickets via email so you can take another print out in-case you lose the first one. If you have accidentaly deleted the email, please contact us and we will email you without any additional charge.


Are these tickets transferable ?

All Medview Airline tickets are non-transferable neither resellable. Once the ticket is issued on somebody's name, only he/she is eleigible to use that ticket.


What are methods of payment ?

You can pay online, using your bank card or using faster payment method transfer online into our bank account. You can also call our sales team and pay over the phone or on our website using your Visa/Master/American Express or pop in to one of our designated sales centre and pay in chip n pin card machine. Cash is also accepted.


What is Medview Airline's check-in baggage allowance ?


How much is the fee for Medview Airline extra baggage allowance?

Charges are calculated according to sie,weight and description of baggage. Please contact our sales team on 01293850555 for more details on carrying extra baggage allowance.


How Med-view Airline deals with lost baggage ?

Contact the airport staff and and fill out the Passenger Irregularity Report (PIR) form. Med-view airline handles these matters very seriously and thats why there are minimum chances of losing baggage allowance.


Can I check-in online ?

You can check-in online 24 hours prior to departure. Printing off the boarding passes will reduce waiting time at airport and avoiding long ques.


What if am late or don't show up at airport ?

If you do not report and check-in before the check in counter close, you will be considered as no-show and no refund will be offered.


Do I have to pay no-show fee ?

Aircraft seats are perishables, once a seat is flown empty, the revenue cannot be gotten back. A no show fee is mandatory as the seat was empty as at time of departure. If you fail to show-up, you have denied the airline revenue for the reserved seat.